This week we’re covering a particularly interesting book: Marketing Lessons from the Grateful Dead. I should preface this review by asserting now that I am in no way a Dead Head. In fact, I am not very partial to the band’s music at all. In no way is my support for this book an extension [...]

Sorry for our absence, here at RabbitHole we have been making some big changes.  We have some exciting news that we will be announcing over the next few weeks, so stay tuned…. While reading Trust Agents on my way to Denver I began thinking about customer interactions with large corporations.  So many of these corporations [...]