Sorry for our absence, here at RabbitHole we have been making some big changes.  We have some exciting news that we will be announcing over the next few weeks, so stay tuned…. While reading Trust Agents on my way to Denver I began thinking about customer interactions with large corporations.  So many of these corporations [...]

The American Dream is dead according to Seth Godin. At least the old version as it applies to our careers is: Keep your head down/Follow instructions/Show up on time/Work hard/Suck it up…you will be rewarded. Linchpin is the longest of Godin’s books to date but it is an extremely powerful piece of reading that makes [...]